TERMS OF SERVICE

Last Updated: August 21, 2026

OVERVIEW

Welcome to Velora! The terms "we", "us" and "our" refer to Velora. Velora operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Velora is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment and shipping information.

You represent and warrant that all information you provide to our store is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We make every effort to provide an accurate representation of our products and services in our online store. However, colors or product appearance may differ depending on your screen, device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be exactly the same as depicted in our online store.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Velora reserves the right to accept or decline your order for any reason at its discretion.

Your order is not accepted until Velora confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, as we may be unable to accommodate cancellation requests after an order has been accepted.

If we do not accept, make a change to, or cancel an order, we will attempt to notify you using the email address, billing address and/or phone number provided when the order was placed.

Your purchases are subject to returns or exchanges solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for unauthorized commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect when the order is placed and will be shown in your order confirmation.

Unless otherwise expressly stated, posted prices do not include applicable taxes, shipping, handling, customs or import charges.

We may offer promotions from time to time that may affect pricing and may be governed by separate terms and conditions. If there is a conflict between promotional terms and these Terms, the promotional terms will govern.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made through our store.

You agree to promptly update your information, including your email address and payment information, so that we can complete transactions and contact you when necessary.

You represent and warrant that the payment information you provide is accurate and that you are authorized to use the applicable payment method.

SECTION 5 - SHIPPING AND DELIVERY

All delivery times are estimates only and are not guaranteed.

Velora is not responsible for delays caused by shipping carriers, customs processing, weather, holidays or other events outside our reasonable control.

Shipping times, costs and other applicable conditions are further described in our Shipping Policy.

Customers are responsible for providing complete and accurate shipping information when placing an order.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including trademarks, branding, text, displays, images, graphics, product reviews, videos, audio, website design and arrangement, are owned by Velora, its affiliates or licensors, as applicable, and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial purposes only.

You must not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store or transmit material from the Services without prior written permission, except as permitted by applicable law.

Velora's names, logos, product and service names, designs and slogans are trademarks or other intellectual property of Velora or its applicable licensors.

Shopify's name, logo, products and service names, designs and slogans are trademarks of Shopify. All other names, logos and trademarks appearing through the Services belong to their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may be provided access to tools offered by third parties as part of the Services that we neither monitor nor control.

You acknowledge that we provide access to such tools "as is" and "as available" without warranties, representations or conditions of any kind and without endorsement.

Your use of optional third-party tools is at your own risk and discretion. You should review and understand the terms provided by the applicable third-party provider before using such tools.

We may also offer new features, tools or resources through the Services in the future. Such features will also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain links or materials from third-party websites.

We are not responsible for examining or evaluating the content, accuracy or practices of third-party websites.

If you leave our Services to access a third-party website, you do so at your own risk.

Velora is not responsible for harm or damages arising from your purchase or use of goods, services, resources or content from third-party websites.

Please carefully review the third party's policies and practices before completing a transaction with them.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Velora is powered by Shopify, which enables us to provide the Services to you. However, sales and purchases made through our store are made directly with Velora.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Velora, including any injury, damage or loss resulting from purchased products and services.

To the extent permitted by applicable law, you release Shopify and its affiliates from claims, damages and liabilities arising from or related to your purchases and transactions with Velora.

SECTION 10 - PRIVACY POLICY

Personal information collected through the Services is handled in accordance with our Privacy Policy and applicable privacy laws.

Certain personal information may also be processed by Shopify in accordance with Shopify's applicable privacy policies.

Because the Services are hosted by Shopify, Shopify may collect and process personal information relating to your access to and use of the Services in order to provide and improve the Services.

Information submitted through the Services may be transmitted to Shopify and other service providers, including providers located outside your country or province of residence, where permitted by applicable law.

Please review our Privacy Policy for additional information about how personal information is collected, used, disclosed and protected.

SECTION 11 - FEEDBACK

If you submit, upload, post, email or otherwise provide ideas, suggestions, feedback, reviews, proposals, plans or other content ("Feedback"), you grant us a worldwide, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback to the extent permitted by applicable law.

You represent that you own or have the necessary rights to the Feedback you submit and that your Feedback does not violate the rights of any third party.

Feedback must not contain unlawful, abusive, defamatory, obscene, malicious or otherwise prohibited material.

You are responsible for the Feedback you submit and its accuracy.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or product availability.

We reserve the right to correct errors, inaccuracies or omissions and to change or update information as permitted by applicable law.

SECTION 13 - PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not use the Services to violate applicable international, federal, provincial, state or local laws or regulations; infringe intellectual property rights; harass, abuse, threaten or harm others; transmit false or misleading information; distribute malware or viruses; engage in fraud, phishing, spam or other malicious activities; collect personal information unlawfully; impersonate another person or entity; or interfere with the security or proper operation of the Services.

You may not reproduce, duplicate, copy, sell, resell or exploit any portion of the Services except as expressly permitted.

We reserve the right to suspend or terminate access to the Services if we reasonably determine that these Terms have been violated.

SECTION 14 - AGENTS AND AUTOMATED ACCESS

Automated software, services, bots or agents accessing or interacting with our Services must comply with applicable laws, these Terms and any technical restrictions or instructions we implement.

Automated systems must not misrepresent themselves as human users, circumvent security measures, bypass CAPTCHAs or other access restrictions, or interfere with the proper operation of the Services.

We reserve the right to limit or block automated access to our Services where permitted by applicable law.

SECTION 15 - TERMINATION

We may terminate or suspend access to the Services, or any part thereof, where permitted by applicable law, including if these Terms are violated.

You will remain responsible for amounts properly due before termination.

Provisions that by their nature should survive termination, including provisions concerning intellectual property, liability, indemnification, privacy and governing law, will continue to apply.

SECTION 16 - DISCLAIMER OF WARRANTIES

To the extent permitted by applicable law, the Services and products offered through the Services are provided "as is" and "as available."

We do not guarantee that use of the Services will always be uninterrupted, timely, secure or error-free.

Nothing in these Terms is intended to exclude, restrict or modify any warranty, guarantee, right or remedy that cannot lawfully be excluded or restricted under applicable consumer protection laws.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Velora and its affiliates, partners, employees, contractors, service providers and licensors will not be liable for indirect, incidental, special, punitive or consequential damages arising from your use of the Services or products purchased through the Services.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Velora, Shopify and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from third-party claims arising from your material breach of these Terms, violation of applicable law or infringement of third-party rights.

SECTION 19 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law.

The unenforceable portion will be deemed severed from these Terms without affecting the validity and enforceability of the remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms of Service and any policies or operating rules posted on our website constitute the agreement between you and Velora regarding your use of the Services, subject to rights that cannot be excluded under applicable law.

SECTION 21 - ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where applicable law provides otherwise.

We may transfer or assign our rights and obligations under these Terms where permitted by applicable law.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements through which we provide Services will be governed by and construed in accordance with the laws applicable in the jurisdiction where Velora is established, without limiting any mandatory consumer protection rights that may apply to you.

SECTION 23 - HEADINGS

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service on this page.

We reserve the right to update, change or replace portions of these Terms by posting updates to our website, subject to applicable law.

Where required by law, we will provide notice of material changes.

Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service can be sent to:

Velora
Email: choicevelora@gmail.com