Shipping Policy

Last Updated: August 21, 2026

Thank you for shopping with Velora. We are committed to providing a smooth and reliable shopping experience. Please review our shipping policy below.

Order Processing

Orders are typically processed within 1–3 business days after your order has been placed.

Processing times may be longer during holidays, sales, or periods of high order volume.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, when available.

Shipping Times

Estimated delivery times are:

• Canada: 7–15 business days
• United States: 7–15 business days
• International: 10–25 business days

These are estimated delivery times and are not guaranteed. Delivery may be affected by customs, weather conditions, carrier delays, holidays, or other circumstances outside our control.

Shipping Costs

Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, Chic Evelora may offer free shipping promotions. Any conditions for free shipping will be displayed on our website or at checkout.

Tracking Your Order

When tracking is available, you will receive a tracking number by email after your order has shipped.

Please allow 2–5 business days for tracking information to update after receiving your shipping confirmation.

Multiple Packages

Some orders may be shipped in separate packages, especially when an order contains multiple products. Packages may arrive on different dates.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or shipped.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please check your tracking information first.

If you still need assistance, please contact our customer support team and provide your order number.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Questions

If you have any questions about your order or our shipping policy, please contact us at:

Email: choicevelora@gmail.com

Store: Velora